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Everyone has his or her travel horror story. It usually starts with a delayed flight, turning into an agonizing wait at the hotel concierge desk and ending with an unexpected experience at xyz city. Well, nowadays, each individual’s nightmare experience while on the road is publicized through social media channels, instantly for the world and other potential customers to see! Read more…

An interesting study by NM Incite, a joint venture combining the analytical insight of Nielsen with the Strategic capacity of McKinsey, took an in-depth look into social media usage throughout Asia. From this inaugural survey came results that are striking at both the macro and micro levels. Read more…

When the temperature of the shower is just right in the middle, not hot enough yet not unbearably cold, most turn to adjust the faucet. We often forget, or perhaps never knew, which faucet is hot or cold, or which direction adds heat or the opposite. Read more…