All posts in Technology

google-plus-local

Google announced last week that it would begin rolling out Google+ Local in lieu of Google Places.  I have already begun to see the changes just by using Google in normal, everyday ways.  Today when I checked out a restaurant that I will be going to tomorrow I was directed to the Google+ Local page, complete with user reviews, Zagat ratings, and photos, among other things.  So the question is, how is this going to change the game? Read more…

cnsltin-blog

Many restaurant owners and managers never know when their customers are dissatisfied, and if they do, it is often too late.  CNSLT.us has recently determined a way to minimize customer dissatisfaction and negative online reviews. We are proud to introduce, CNSLT.in.

CNSLT.in provides customers with a channel to voice frustration, and allows restaurant staff to resolve problems quickly before the damage can spread over social networks and review sites.  With CNSLT.in, restaurant staff will know of a problem before the customer leaves the table instead of waiting to see a one-star review on Yelp or before that customer can tell their friends to avoid the restaurant. Read more…

salt

Ask any chef: you cannot cook a successful meal without salt. Salt is versatile, powerful, and ubiquitous. Similarly, a marketer cannot build a successful social media campaign without Facebook. However, channeling all marketing dollars through Facebook is sure to leave a briny taste in your customer’s mouth. Read more…