All posts in Technology

Google announced last week that it would begin rolling out Google+ Local in lieu of Google Places.  I have already begun to see the changes just by using Google in normal, everyday ways.  Today when I checked out a restaurant that I will be going to tomorrow I was directed to the Google+ Local page, complete with user reviews, Zagat ratings, and photos, among other things.  So the question is, how is this going to change the game? Read more…

Many restaurant owners and managers never know when their customers are dissatisfied, and if they do, it is often too late.  CNSLT.us has recently determined a way to minimize customer dissatisfaction and negative online reviews. We are proud to introduce, CNSLT.in.

CNSLT.in provides customers with a channel to voice frustration, and allows restaurant staff to resolve problems quickly before the damage can spread over social networks and review sites.  With CNSLT.in, restaurant staff will know of a problem before the customer leaves the table instead of waiting to see a one-star review on Yelp or before that customer can tell their friends to avoid the restaurant. Read more…

Ask any chef: you cannot cook a successful meal without salt. Salt is versatile, powerful, and ubiquitous. Similarly, a marketer cannot build a successful social media campaign without Facebook. However, channeling all marketing dollars through Facebook is sure to leave a briny taste in your customer’s mouth. Read more…